1.1. Hirer shall submit the order of any item(s) and/or facilities listed for rental, unless otherwise agreed to by Us. The Rental reservation shall state the following:
1.1.a. The Facilities and/or item(s) which the Hirer intent to rent;
1.1.b. The period of hire/ rental;
1.1.c. Any other specific requests, including proof of identity.

1.2. All rental reservations, soft booking, or studio visits will be a first-come, first-served basis. We reserve the right to respond to or accept any requests at our discretion, subject to availability and our Terms and Conditions.

1.3. For the avoidance of doubt, any requests, enquiries, informal offers, soft bookings, studio visits do not form or constitute the contract until the confirmation of Rental Quotation issued by an Authorised Representative.

2.1. All products and/or services listed on our Rate Card, website, and online platforms are for informational purposes only and may be subject to change without notice. They are not considered as a binding agreement.

2.2. Hirer shall duly sign its unconditional and irrevocable acceptance of the agreeable Quotation and send to us within five (5) days from the date of issue. This acknowledgment shall form and constitute the Contract.

2.3. The Rental Quotation will set out the following:-
2.3.a. The Facilities and/or Item(s) which the Hirer intent to rent.
2.3.b. The confirmed Rental period.
2.3.c. The payable amount of the Rental, including supplementary costs.
2.3.d. Any other specific requests agreeable.

2.4. Supplementary Quotation include, but are not limited to:
2.4.a. Additional Studio facilities, Equipment or Items used during the Rental period. 
2.4.b. Reinstatement fees, cleaning charges, and administrative fees.
2.4.c. Overtime for Studios Facilities and Equipment usage.
2.4.d. Overtime for Studio Minder services.
2.4.e. Electric consumption and tariffs.

2.5. Separate receipts or invoices will be issued upon confirmation, subject to prevailing Terms and Conditions. We reserve the right to amend prices, specifications, terms of offers, quotations, supplementary costs due to clerical errors, errors of omission, or necessary revisions. Should specific requirements result in changes to the Quotation, Hirer will be notified and be given an opportunity to reconfirm.

2.6. Hirer will be liable for administrative cleaning fees if Studio facilities and/or Equipment rentals are not returned in similar condition or to Our satisfactory.

2.7. Any special discounts, promotions, or offers mentioned are subject to change and may have specific terms and conditions associated with them. We reserve the right to modify or withdraw these offers at our discretion.

2.8. Hirer warrants that all information supplied in connection to the Agreement, whether before or after the date hereof, is or shall be true and correct in all respects and will immediately notify Us of any such changes.

3.1. Hirer is responsible for the collection and return of Equipment. Equipment handover shall be done by prior appointment, with joint inspection by both parties at our premises or at designated locations. We do not guarantee performance once the equipment leaves our possession.

3.2. Any items within our studio premises intended for use as props will be treated as Equipment Rental. In the event of damage, the maximum charge will be equivalent to the cost of purchasing the item/prop. Alternatively, a reinstatement fee/ cleaning fee may apply, subject to our assessment.

3.3. Rented equipment must be collected after 2.00 pm on the day before the stipulated first day of rent and must be returned no later than 11.00 am on the day after the stipulated last day of rent, unless otherwise specified.

3.4. The joint inspection of equipment during the collection and return period is to:-
3.4.a. Confirm that the equipment is in good working order and that all accessories to the equipment are complete and in satisfactory upon handover.
3.4.b. Record the condition and appearance of the equipment before handing over to the Hire, and upon returning.

3.5. Equipment handover during collection and return must be recorded and acknowledged in the Equipment Memorandum. By accepting the equipment following joint inspection and signing the Memorandum, Hirer acknowledges:
3.5.a. All rentals must be returned by the stipulated return date and time, in the same condition in which was received.
3.5.b. Rental continues until our final inspection, including where the inspection cannot take place for some time (e.g. The equipment is left or lodged in an inaccessible place or returned to an unattended location).
3.5.c. Signing of Equipment Memorandum upon returning of equipment by Hirer does not imply our acceptance that the item is returned in good working order.

3.6. Rental extension requests must be made at least twenty-four (24) hours before the agreed return time, subject to approval with proportionate additional fees applicable.

3.7. Failure to return Equipment will be treated as theft and be reported to the Police as stolen. If the equipment is lost, stolen, destroyed or damaged beyond repair, Hirer remains fully liable for the replacement costs and any other charges determined by Us.

4.1. For the duration of the rental period, Hirer is fully responsible for the care, condition, and safekeeping of the Equipment. Hirer shall ensure that:-
4.1.a. The Equipment is kept clean and in good working order, as with accessories, manuals and any other items specified on the rental form, unless otherwise specified.
4.1.b. The Equipment is protected from all climatic and atmospheric conditions.
4.1.c. The Equipment is not lost or damaged at any time.
4.1.d. The Equipment is not used in any hazardous or abnormal assignment undisclosed before the Agreement’s execution.
4.1.e. The Equipment is not taken out of Singapore for any reason without prior written approval and consent.

4.2. Hirer is responsible for knowing how to use, care for and maintain the equipment provided under the contact while in possession. We have no liability to provide verbal or written instructions or manuals for the use, care and maintenance of any items supplied to the Hirer.

4.3. Any malfunction or damage to the Equipment during the rental period must be reported immediately and not attempt to repair or alter without our prior approval or written consent. If the damages result from negligent use, Hirer shall bear full responsibility for the full repair and replacement costs.

5.1. Upon confirmation of Rental Quotation, including any additional charges incurred during the rental period, invoices or receipts will be issued. All payment must be made within seven (7) days grace period from the date of invoice issuance. To fully secure Rental upon confirmation of Quotation, Hirer agrees to pay us:
5.1.a. For Rentals exceeding $10,000, a 50% deposit of total rental is required. The remaining balance, including any supplementary costs, payable after the Rental.
5.1.b. For Rentals less than $10,000, a full 100% payment is required upfront on demand, with supplementary costs billed after the Rental, unless otherwise specified.
5.1.c. Late/Overdue payments will incur a 2% monthly interest of total outstanding amount.

5.2. Hirer agrees to be fully responsible and make prompt payment on demand for the following charges described in Clause 5.2.a. to 5.2.f., until Rental is returned to or recovered by us:
5.2.a. Full repair cost to any damage to Our Studio facilities and/or Equipment, including lost of income caused during the rental period, as assessed by Us.
5.2.b. Compensation for any loss or damage resulting from a breach of the agreement, as reasonably determined by Us.
5.2.c. All applicable taxes, fees, licenses, governmental charges, penalties, or interest arising from the use or possession of the Rental, including administrative fees. 
5.2.d. Replacement costs for the items described in Clause 4.1.a to 4.1.e not returned in good condition.
5.2.e. Additional supplementary costs and/or procurement identified during post-return inspection by Our team.
5.2.f. All legal and recovery costs incurred while enforcing the Agreement, including fees for legal representation and dept recovery agents, on a full indemnity basis.

5.3. All payment invoices are subject to the prevailing Terms and Conditions. We reserve the right to pursue legal action to recover any unpaid due.

6.1. Hirer may procure during the rental period, including travel days, to maintain and pay for, insurance coverage for the Equipment, covering "worldwide coverage including overseas transit" with a coverage limited to the replacement value of the Equipment where applicable.

6.2. Hirer may choose to add insurance coverage for equipment rentals at 15% of the rental rate. If external insurance coverage is used, Hirer is responsible for filing claims directly with their own insurer. Any insurance proceeds must be paid to Us unless the repair or replacement costs have already been settled.

6.3. We reserve the right to request and withhold security deposit until the end of the Rental, which will be refunded in the same method it was paid, unless otherwise specified.

7.1. Hirer may cancel the reservation of studio and/or equipment rental before the scheduled date and/or time of handover of equipment by providing written notice to Us. Cancellation charges apply:
7.1.a. 50% of total rental cost for cancellation upon endorsement of quotation, between 72 to 24 hours before the scheduled date and time of hire.
7.1.b. 100% of total rental cost for cancellation, less than 24 hours before the scheduled date and time of hire.

7.2. If Hirer fails to fufill payment obligations under the contract, we reserve the right to withhold the delivery of any remaining items not yet been handed over to the Hirer.

7.3. We shall not be held liable for any losses incurred by Hirer as a result of Us exercising our rights outlined in Clause 6.1 to 6.3.

7.4. We reserve the right to terminate the Contract immediately by written notice to the Hirer under the following circumstances: -
7.4.a. Hirer fails to pay any amount due to Us under the Contract or otherwise.
7.4.b. Hirer fails to comply with or commits a breach of any terms of our Contract.
7.4.c. Hirer is charged with any offences (except for minor traffic related offences) or contravention of any statue or regulation.
7.4.d. Hirer fails to fully satisfy any judgement or award (Whether any appeal is pending or otherwise) obtained against it.
7.4.e. Hirer is or becomes insolvent (as determined by Us in our sole discretion)

7.5. The termination of the Contract as per Clause 7.4.a. to 7.4.e. does not waive any of Our rights arising from or in connection with any prior breach of Contract by the Hirer.

8.1. Hirer agrees to comply with all prevailing laws and regulations governing studio facilities and the usage, maintenance and storage of equipment.

8.2. Except for normal wear and tear, Hirer assumes assumes full responsibility for the studio facility and equipment upon possession by the Hirer or its agents, including couriers.

8.3. In the event of loss or damage to rental items, Hirer shall be liable for daily rental charges for each day until the items are repaired, replaced, or recovered, up to twelve (12) weeks from the date of the loss or damage, whichever occurs first.

8.4. We reserve the right to re-take possession of the Rental if, in Our opinion:
8.4.a. It is being used, or has been used, in violation of any law or of a term of agreement.
8.2.b. It has been mishandled or abused.
8.2.c. It has not been returned to us by the Return Date.

8.5. Hirer shall become insolvent, cease to do business as a going concern or if a petition has been filed by or against the Lessee under the Bankruptcy Act or similar state statute, We may immediately declare the Lessee in default of the Agreement. In the event of default, We may, as permitted by law, re-take possession of the Rental.

9.1. Studio hire day rates are based on a 10-hour day, 8.00 am to 6.00 pm, with a minimum rental duration of one day. Any usage of studio facilities outside these hours incur overtime charges at 10% of day rate per hour.

9.2. Studios and facilities are subject to availability after booking on a first-come, first-served basis. If a replacement is necessary, only the lower of the two prices will be charged.

9.3. Upon confirmation of Rental Quotation, including any additional charges incurred during the rental period, invoices or receipts will be issued. All payment must be made within seven (7) days grace period from the date of invoice issuance. To fully secure the rental upon confirmation of Quotation, Hirer agrees to pay us:

9.3.a. For Rentals exceeding $10,000, a 50% deposit is required. The remaining balance, including any supplementary costs, payable after the Rental.
9.3.b. For Rentals less than $10,000, a full 100% payment is required upfront on demand, with supplementary costs billed after the Rental, unless otherwise specified.
9.3.c. Late/Overdue payments will incur a 2% monthly interest of total outstanding amount.

9.4. It is compulsory to include Studio Minder Fees as part of the studio hire outside the normal studio hours of 8.00 am to 6.00 pm, inclusive of Saturdays, Sundays and Public Holidays. As such, Hirer should furnish meals to the assigned Studio Minder. Studio Minder rates apply and are non-negotiable:
9.4.a. SGD $20.00 per hour: Weekdays and Saturdays, from 6.00pm to Midnight.
9.4.b. SGD $25.00 per hour: Weekdays and Saturdays, from Midnight to 8.00pm.
9.4.c. SGD $25.00 per hour: Sundays and Public Holidays, All-day Surcharge.

9.5. A booking fee amounting to 50% of the total rental is required upon confirmation/before shoot, and balance to be paid at the end of the hire.

9.6. Hirer may cancel the reservation of studio and/or equipment rental at any time before the scheduled date and/or time of handover of equipment by providing written notice to Us.
Cancellation charges apply:
9.6.a. 50% of total rental cost for cancellation upon endorsement of quotation, between 72 to 24 hours before the scheduled date and time of hire.
9.6.b. 100% of total rental cost for cancellation, less than 24 hours before the scheduled date and time of hire.

9.5. Hirer may cancel reservation of studio and equipment rental before the scheduled date and time of handover by providing written notice to Us. Cancellation charges apply.

9.6. Any request of additional facilities, equipment, production supplies and/ or time extension during the studio hire period must be directed to the Hirer in-charge and communicated to the assigned Studio Minder before acquisition. Separate rental charges under supplementary costs may apply. Any unsolicited use of facilities and items during the hire period will also incur charges as supplementary costs. We reserve the right to amend these charges at our discretion.

9.7. Electricity usage during the studio hire period will be metered and charged separately as supplementary costs, based on the prevailing metered rate from Singapore Power.

10.1.  For Studio One and Studio Two, entrance via roller shutter side door at the rear of Unit No 15, T5@Tampines, upon entry from Tampines Industrial Ave 5.

10.2.  For Studio Three, entry via the front door facing Tampines Industrial Ave 5.

10.3.  Main roller-shutter is strictly for the purpose of loading and unloading only and must otherwise be closed at all times. The assigned Studio Minder will manage the operation of all roller shutters as necessary.  

10.4.  Painting of studio is allowed with prior approval. Hirer must arrange their own painting services and fully reinstate the studio to its original condition. Studio rental charges apply.

10.5.  Access within our studio facilities are permitted only as per booked and assigned common areas. Please do not trespass areas that are not within the rental scope.

10.6  Hirer is responsible for any damages to our properties during the rental period, including incidents outside the rental scope due to negligence, and will make good as necessary.

10.7.  All hired studio and facilities must be returned to its original condition, including the disposal of all wastes and discards into the appropriate waste bins at the designated dump area or government-approved dump yard.

10.8. Reinstatement fees and/or cleaning charges will apply if the hired facilities are not returned in a similar condition or to our satisfaction.

 10.9. Vaping and smoking is strictly prohibited within our studio premises.  

11.1.  Our Studio trusses are an extension of our studio facilities. Any rigging, hanging, or mounting of Equipment on our trusses must be done safely and responsibly, using appropriate gear and methods. Any requests to suspend  people onto the truss will be assessed by us on a case-by case basis. We reserve the right to decline such requests.

11.2. Hirer and its agents must comply with standard safety practices and must not compromise the structural integrity of our studio trusses. We shall not be held liable for any damages, injuries, or losses resulting from the misuse or unauthorised access to our studio trusses and truss controller box. 

11.3.  Studio Truss’s controller box is strictly accessible to authorised personnel and must remain locked at all times. Any necessary adjustments or configurations to the trusses will be handled by the assigned Studio Minder.

11.4.  Hirer and its agents are not permitted to access or tamper with the controller box and assumes full responsibility for any improper use or damages to our studio trusses due to negligence or failure to follow our assigned Studio Minder’s instructions, which may result in additional charges for repair or replacement costs.

11.5.  Any improper or unsafe use of our studio trusses may result in immediate rental suspension and be held liable for additional charges to damages or injuries.

11.6. By using our studio trusses, Hirer and its agents acknowledges and agrees to be bound by these terms and conditions.

12.1. Any disputes arising from or in connection with the Rental shall be resolved amicably through negotiation between the affected parties.

12.2. If the affected parties are unable to resolve the dispute through negotiation, they may refer the dispute to mediation administered by a mutually agreed-upon mediator.

13.1. In compliance with Singapore’s Personal Data Protection Act 2012 (PDPA) guideline, we require all Hirers to consent to the collection of personal information for processing any of our application and services.

13.2. In accordance with Section 3.1/B3.13/B of the Singapore’s IMDA Advisory Guideline on PDPA for collection of NRICs issued on 31/08/18, we are continuing with the collection and use of NRIC numbers / Foreign Identification Numbers (“FIN”)/ Work Permit Numbers for identity verification purposes. This is to better protect Hirer from fraudulent impersonation.

13.3. All documents, data and other materials provided by Us to the Hirer are Our property. Hirer shall not:
13.3.a. Use or disclose such documents, data and other materials to any third party.
13.3.b. Use any such documents, data and other materials for any business not conducted with Us.

13.4. All information and data exchanged between Us and Hirer, unless stated otherwise in the contract, shall be treated as trade secrets and kept confidential. We undertake proper measures to safeguard privacy and will not disclose any personal data to third parties or entities without consent. However, we reserve the right to mention Hirer's name, company, or project related to the usage of our facilities and equipment, along with any published content as promotional purposes for our marketing or public relations.

14.1. Studio Flexi-Hourly Deals are based on hourly rate, 8.00am - 6.00pm, with a minimum rental of two hours.

14.2. Studios are rented on a first-come, first-served basis, subject to availability and cannot be stacked with studio day-rate packages.

14.3. Full payment is required upfront for all confirmed Flexi-Hourly Deal bookings, unless otherwise agreed in writing.

14.4. Grace period of 15 minutes before the rental and 15 minutes after rental period will be granted.

14.5. A Studio Minder will be assigned during the Flexi-Hourly Deal hire period at no extra charge.

14.6. Electric tariff will not be charged during the studio hire period.

14.7. Date changes and time extensions are subject to availability and approval. 

14.8. Standard payment terms and charges, cancellation policies, including damage charges apply.

14.9. All studio usage, terms and conditions apply. We reserve the right to amend these charges at our discretion.

15.1. Student package is available exclusively for students with valid student IDs and email addresses from recognised educational institutions for non-commercial projects.

15.2. Studio rentals are based on hourly rate, 8.00am - 6.00pm, with a minimum rental of two hours, and cannot be used in conjunction with other studio packages and offers.

15.3. Hirer must be at least 18 years old or have written consent from a legal guardian.

15.4. Unless additional production advisory services are engaged, a Studio Minder will be assigned during the studio hire period at no extra charge.

15.5. Production advisory are subject to availability and are not required to stay throughout the entire duration of the rental.

15.6. Studio two truss and other hireable studio facilities are not included in this package.

15.7. Date changes and time extensions are subject to availability and approval.

15.8. Standard payment terms and charges, cancellation policies, including damage charges apply.

15.9. All studio usage, terms and conditions apply. We reserve the right to amend these charges at our discretion.